Privacy Policy
Last updated: November 9, 2026
1. Data Controller
Unipax Science Studio (https://unipax.cn) is operated by Shenzhen Qingyan Technology Co., Ltd. ("we", "us"), registered address: Room 820R22, Building A, International Chamber of Commerce Building, No. 138 Fuhua 1st Road, Fu'an Community, Futian Street, Futian District, Shenzhen, Guangdong, China 518000. We are the controller of the personal information described in this policy. For any privacy question, contact support@unipax.cn.
2. Personal Information We Collect
2.1 Account information. Email address, password (stored as an irreversible hash — we cannot see it), and language preference. If you sign in with a third-party account (such as Google), we receive the account identifier, email and display name that provider shares.
2.2 Content you upload and data derived from it. The video files you upload; the speech transcript produced during processing; the selected segment timestamps, AI-generated titles and descriptions; and the generated clip files.
Studio records. Topics, sources and citations, claims, articles, narration, storyboards, uploaded and generated media, revisions, review notes, publication links, manually entered metrics, and generation-task usage and status. Model credentials are encrypted at rest and unavailable to ordinary members. Studio records are shared within the authorized team, with separate editing, review, publishing and administration permissions.
2.3 Usage and billing records. For each job: video length, processing status, and minutes charged or credited.
2.4 Order information. Order ID, plan, amount, currency and payment status. We never receive or store your card number or other payment credentials; these are handled by our payment provider, Waffo Pancake.
2.5 Content moderation records. The verdict of every automated check is recorded. Only when content is blocked or held for human review do we keep an excerpt of the text (up to 500 characters) for review and appeals; text that passes is not kept.
2.6 Technical information. When you use the Service our servers log your IP address, browser type (User-Agent), time of access and the pages requested, for security and troubleshooting.
3. How We Use Your Information
- To provide the Service: store your uploads, transcribe speech, select highlights, and generate and deliver clips;
- To support research, article and storyboard editing, media production, reviews, revision history and export packages in the science studio;
- Billing: track minute usage, handle subscriptions and minute packs, process refunds;
- Accounts and security: authentication, service emails, preventing fraud, abuse and attacks;
- Content safety: checking compliance with our Usage Policy and handling reports;
- Customer support and compliance with legal obligations.
We do not sell your personal information, and we do not use your uploaded videos to train AI models without your explicit consent.
4. Cookies & Tracking Technologies
We only use strictly necessary cookies: a session cookie that keeps you signed in and a cookie that remembers your interface language. We do not use advertising trackers or third-party analytics cookies.
5. Sharing & Disclosure
We share information with third parties only where necessary:
-
Studio generation services and compatible gateways: submitted tasks send their required inputs to administrator-configured services: editorial context, source descriptions and verified claims for writing; visual prompts for images; selected reference images and motion instructions for video; narration for speech. Configured gateways receive that content first and process it under their service arrangements. Provider and model records are available in the studio; see Models.
-
Payment provider (Waffo Pancake), our Merchant of Record, which processes payments, subscriptions and refunds and receives the information needed for each order;
-
Large-language-model provider: to select highlights and write titles, we send the speech transcript text of your video to a third-party LLM (currently a DeepSeek model). Your video and audio are not sent to that provider; speech recognition runs on our own processing servers;
-
Hosting and infrastructure providers needed to run the website and store files;
-
Legal requirements: to comply with lawful requests from courts or regulators, or to protect the rights of us, our users or the public.
6. Data Security
We protect information with HTTPS, password hashes, hashed session tokens, clipping-file access limited to owners and authorized operations administrators, role-based studio access, encrypted model credentials, and separate authentication for processing machines. No internet transmission is perfectly secure.
7. Data Retention
Studio archives are managed separately. Projects, complete drafts, assets, revisions and human reviews are retained as an editorial archive. They are not subject to the clipping tool's 7-day / 30-day cleanup rules or its 500-character automated-moderation excerpt limit. Archiving does not delete records. Contact an administrator or support@unipax.cn for export or deletion; backup removal follows the applicable backup retention cycle.
- Uploaded source videos: deleted automatically 7 days after processing completes;
- Generated clips: deleted automatically 30 days after creation — please download them in time;
- Account information and usage records: kept while your account exists and deleted within 90 days of account deletion;
- Content moderation records: kept for 12 months;
- Order and transaction records: kept for the period required by law.
8. Your Data Rights
You may view and correct your account information; delete your jobs and clips at any time; request access to, correction or deletion of your personal information; request account deletion; and withdraw consent you previously gave. Email support@unipax.cn; we reply within 15 business days.
9. Marketing & Opt-Out
We do not send marketing email without your consent. Necessary service notices (such as payment confirmations or changes to our terms) are excluded.
10. International Data Transfers
Studio providers and compatible gateways may process task-specific text, images or audio internationally, depending on the configured service. The source-video processing arrangement below describes the clipping workflow.
Our website and file-storage servers are located in the United States; speech recognition and video processing run on processing servers located in mainland China; the LLM provider may process transcript text in other countries or regions. By using the Service you understand that your information is transferred and processed across these locations. We protect data in transit as described in Section 6.
11. Children's Privacy
The Service is intended for users aged 18 and over. We do not knowingly collect personal information from minors and will delete it promptly if we learn of it.
12. Third-Party Links & Services
The Service may link to third-party sites or services (such as the payment page). Their privacy practices are not covered by this policy; please review their own policies.
13. Policy Changes
We may update this policy and will change the date above when we do. Material changes will be announced in advance by email or prominently on the website.
14. Contact Us
Shenzhen Qingyan Technology Co., Ltd. Address: Room 820R22, Building A, International Chamber of Commerce Building, No. 138 Fuhua 1st Road, Fu'an Community, Futian Street, Futian District, Shenzhen, Guangdong, China 518000 Email: support@unipax.cn