Terms of Service

Last updated: November 9, 2026

1. Introduction & Acceptance of Terms

Welcome to Unipax Science Studio (the "Service"). The Service is operated by Shenzhen Qingyan Technology Co., Ltd. ("we", "us", "our"), a company incorporated under the laws of the People's Republic of China with its registered address at Room 820R22, Building A, International Chamber of Commerce Building, No. 138 Fuhua 1st Road, Fu'an Community, Futian Street, Futian District, Shenzhen, Guangdong, China 518000. The Service is available at https://unipax.cn.

By creating an account, subscribing to any plan, purchasing minute packs, or otherwise using the Service, you confirm that you: (a) are at least 18 years of age; (b) have read, understood, and agree to be bound by these Terms; (c) agree to our Privacy Policy and Usage Policy; and (d) are authorized to enter into this agreement on behalf of yourself or any organization you represent.

⚠️ If you do not agree to these Terms, you may not use the Service. Continued use after any update constitutes acceptance of the revised Terms.

2. Service Description

Science studio. Authorized members can manage topics, sources, claims, articles, storyboards, media tasks, revisions, reviews and export packages. Creators edit and verify the work; operators publish through official platforms. The minute plans below apply to the video-clipping tool and do not include external studio model usage.

2.1 What We Provide. Unipax Science Studio is an AI video-editing platform. You upload your own long-form video (for example a talking-head video, podcast, livestream replay or lesson); the Service transcribes the speech, selects highlight segments, reframes them to vertical format and adds captions, producing downloadable short videos ("clips"). The Service is a digital software-as-a-service (SaaS) product delivered over the internet.

2.2 Nature of the Service. The Service is a digital, intangible product. Upon confirmed payment, the purchased minutes are available immediately. Because of this immediate digital delivery, refunds are limited as described in Section 7.

2.3 AI Model Dependency. The Service uses third-party and open-source AI models for speech recognition, highlight selection and visual tracking, listed on our Models page. Their availability and performance may affect the Service; we will communicate significant disruptions in a timely manner.

3. Account Registration & Eligibility

3.1 Account Creation. You must create an account with accurate and complete information. You are responsible for keeping your login credentials confidential and for all activity under your account.

3.2 Account Security. Notify us immediately of any unauthorized use at support@unipax.cn. Do not share your credentials with any third party. Keep your account email address up to date.

3.3 Business Accounts. If you register on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.

4. Plans & Minutes

Usage is measured in minutes of source video. We offer:

• Free: 30 minutes per calendar month; clips carry a watermark.
• Subscription plans (customers outside mainland China, priced in USD): Basic (150 minutes per month) and Pro (500 minutes per month), without watermark, renewing monthly.
• 30-day passes (customers in mainland China, priced in CNY): Basic (150 minutes within 30 days) and Pro (500 minutes within 30 days), without watermark, one-time payment that does not auto-renew.
• Minute packs: one-time purchases of additional minutes, either in fixed sizes or a custom number of minutes priced at the tiered per-minute rates shown on the Pricing page. Orders above the online per-order payment limit can be arranged by bank transfer via support@unipax.cn and are activated once payment arrives.

For current plan details and pricing, see our Pricing page.

5. Billing & Payment

5.1 Subscription Recurring Billing Authorization. By subscribing to a paid plan, you expressly authorize us to charge your payment method every month for the applicable subscription fee until you cancel as described in Section 6.

5.2 Pass and Minute Pack Purchase Authorization. Each 30-day pass or minute-pack purchase is a one-time transaction authorized at checkout and is never charged again automatically.

5.3 Taxes. Prices are exclusive of applicable taxes unless otherwise stated.

5.4 Payment Processing. Payments are processed by our payment provider and Merchant of Record, Waffo Pancake. Your card and payment details never pass through or are stored on our servers.

6. Cancellation Policy

You may cancel your subscription at any time from your Account Settings or by emailing support@unipax.cn. Cancellation takes effect at the end of the current billing period, and you keep access until then. Separately purchased minute packs are not cancelled.

7. Refund Policy

7.1 Subscription Refunds. Within 7 days of your first subscription payment, you may request a refund of the unused minutes of the current period, pro-rated by unused minutes over the period's total. Used minutes are non-refundable. Duplicate charges or a service outage lasting 72 hours or more are eligible for a refund or minute credit.

7.2 Pass and Minute Pack Refunds. Within 7 days of purchase you may request a refund of the unused minutes, pro-rated by unused minutes over the minutes purchased. Used minutes are non-refundable.

7.3 No Rollover of Monthly Minutes. Minutes included in the Free plan and in subscription plans are valid for the current billing period only; 30-day pass minutes are valid for 30 days from purchase. Unused minutes do not carry over.

7.4 Minute Packs After Subscription Cancellation. Separately purchased minute packs are valid for 12 months from purchase, regardless of subscription status.

7.5 Consumption Order. When both monthly minutes (Free, subscription or 30-day pass) and minute-pack minutes are available, monthly minutes are consumed first.

7.6 Failed Jobs. If processing a video fails, the minutes charged for that job are returned to your account automatically.

To request a refund, email support@unipax.cn with your account email and order number.

8. Billing Disputes

If you believe a charge is wrong, please contact us at support@unipax.cn before disputing it with your bank. We will respond within 2 business days and correct confirmed billing errors within 5 business days.

9. AI Output & Intellectual Property

9.1 Ownership of Outputs. Subject to these Terms, the clips, captions and titles generated from your uploads ("Outputs") are owned by you. You may use Outputs for any lawful purpose consistent with Section 10.

9.2 Input License. The videos you upload ("Inputs") remain yours or their rightful owners'. You grant us a limited, non-exclusive license to process your Inputs solely to deliver the Service. We do not use your Inputs to train AI models without your explicit consent.

9.3 Third-party AI Models. Outputs may be influenced by third-party models. We do not guarantee specific output quality.

9.4 Accuracy of AI Outputs. AI-generated captions and titles may contain errors. Review Outputs before publishing them.

10. Acceptable Use

10.1 Permitted Uses. You may use the Service only for lawful purposes in accordance with these Terms.

10.2 Prohibited Uses. You agree NOT to use the Service to:

• Process or distribute content that is illegal, defamatory, harassing, or fraudulent.
• Create, distribute, or facilitate deepfake content — including AI-synthesized audio or video — that impersonates real individuals or is intended to deceive viewers about its origin or authenticity.
• Process any content that sexualizes minors or violates child protection laws.
• Produce malware, phishing content, or cyberattack tools.
• Infringe the intellectual property, portrait or privacy rights of any third party, including uploading video you do not have the right to use.
• Circumvent or interfere with security features of the Service.
• Resell or sub-license access to the Service without prior written approval.
• Violate any applicable law, regulation, or card network rule.

10.3 AI-Specific Prohibitions. You agree NOT to:

• Use Service inputs, outputs, or any derivative thereof to train, fine-tune, benchmark, distil, or otherwise develop any AI model that competes with the Service.
• Systematically scrape or harvest outputs at scale beyond your own authorized use.
• Represent AI-generated outputs as the work of a licensed professional (such as a doctor, lawyer, or financial adviser) where that could cause harm.

See our full Usage Policy.

11. Data, Privacy & Security

Your use of the Service is governed by our Privacy Policy. Payment card data is processed exclusively by our PCI-DSS certified payment processor (Waffo Pancake) and is not stored on our servers. Account data is deleted within 90 days after account deletion, except transaction records we must keep by law.

12. Disclaimers & Limitation of Liability

12.1 Disclaimer of Warranties. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ACCURACY OF AI OUTPUTS.

12.2 AI-Generated Content Disclaimer. ⚠️ Outputs may be inaccurate, incomplete, or outdated. Do not rely on them for legal, medical, financial, or other professional advice.

12.3 Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

13. Term & Termination

These Terms remain in effect while you use the Service. We may suspend or terminate your account if you materially breach these Terms, if we suspect fraudulent activity, or as required by law. If we terminate for reasons other than your breach, we will refund any unused prepaid amount on a pro-rated basis. You may delete your account at any time by emailing support@unipax.cn.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of the People's Republic of China. Before initiating formal proceedings, please contact us at support@unipax.cn to attempt an informal resolution. If a dispute cannot be resolved this way, either party may bring it before the competent people's court at our registered address.

15. General Provisions

We may update these Terms at any time. Material changes will be notified by email at least 14 days before they take effect. Continued use constitutes acceptance. If any provision is found unenforceable, the remainder stays in full effect.

16. Contact Information

For questions about these Terms, billing, refunds, cancellation, legal and privacy, or security:

• Email: support@unipax.cn
• Cancel subscription: Account Settings, or email support@unipax.cn
• Mailing address: Shenzhen Qingyan Technology Co., Ltd., Room 820R22, Building A, International Chamber of Commerce Building, No. 138 Fuhua 1st Road, Fu'an Community, Futian Street, Futian District, Shenzhen, Guangdong, China 518000

By using the Service or checking "I agree" at checkout, you acknowledge and agree to these Terms.

Last updated: November 9, 2026 · Shenzhen Qingyan Technology Co., Ltd. · https://unipax.cn